The Lodgings Hotel Surestay Collection By Best Western, Five Cays Settlement ➤ Reviews, Rooms & Prices 2025

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About the Hotel

34 Old Airport Road, Five Cays Settlement, Turks And Caicos Islands, TKCA 1ZZ

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Room

Max:

3 persons

21 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Premier Room

Max:

2 persons

21 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

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Economy Room

Max:

2 persons

21 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

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Getting around

A list of all available modes of transport

City Center

Five Cays Settlement2300 ft

Airports

Providenciales International (PLS) 1.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

24-hour business center

General

Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Wheelchair access
Air conditioning in public areas
Baggage storage
Gift/Newsstand
Vending machines
Exterior corridors
Ice machine

Sports & Fitness

Fitness center

Guest Parking

Refrigerator
Electric kettle
Microwave
Dryer

Services

Free airport shuttle
Room service
Self-service laundry
Newspaper service

Dining

Paid breakfast
Restaurant
Bar/ Lounge area
Catering service
Free breakfast

Business

24-hour business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Outdoor swimming pool
Massage

Room features

Air conditioning
In-room safe
Sitting area
Patio
Tea and coffee facilities
In-room desk
Ironing facilities

Bathroom

Hair dryer
Free toiletries

Self-catering

Refrigerator
Electric kettle
Microwave
Dryer

Media

Cable/ Satellite television
AM/FM alarm clock

Location

34 Old Airport Road, Five Cays Settlement, Turks And Caicos Islands, TKCA 1ZZ

Map view

34 Old Airport Road, Five Cays Settlement, Turks And Caicos Islands, TKCA 1ZZ

City landmarks

Near Downtown Providenciales

Cheshire Hall Plantation

1.0 mi

Progress House Progressive National Party Head Quarters

2000 ft

Reconciliation Apostolic Church

2200 ft

Old Airport Rd

Town Center Mall

2200 ft

Assemblee Dean Dieu church

2600 ft

Casinos

Slots O' Fun

2700 ft

Blue Hills Rd

Walkin Marine

2700 ft

Casinos

Chances Gaming Lounge

3200 ft

1310 Leeward Highway

Our Lady of Divine Providence Roman Catholic Church

3500 ft

Church

St. Monica's Anglican Church

3400 ft

Church

Provo Bible Church

3600 ft

Church

Our Lady of Divine Providence

1.5 mi

Chalk Sound National Park

4400 ft

Regent Village Grace Bay

Art Provo

1.5 mi

Grace Bay Road Unit #17 Saltmills

Paradise Arts Gallery

1.5 mi

Leeward Marina Blue Haven Marina

Sail Provo

1.5 mi

Church

New Testament Church of God

4800 ft

Church

Paradise Baptist Church

5300 ft

Marina

Sun & Fun Seasports

1.5 mi

Grace Bay Road Unit 215

Retreat Yoga and Wellness Studio

1.5 mi

Parks

Bight Children's Park

1.5 mi

Church

Blue Hills Seventh Day Adventist Church

1.3 mi

Provo Golf Club

1.4 mi

Regent St The Regent Village

Rock It Hot Fitness

1.5 mi

The Bight

National Environment Centre

1.5 mi

Front St.

Turks And Caicos National Museum

1.5 mi

International Dr

Sunset Beach

1.7 mi

Mall

Courtyard PLaza

1.7 mi

Beach

Babalua Beach

1.8 mi

Abundant Life Ministries International

1.8 mi

Nearby

Progress House Progressive National Party Head Quarters

700 ft

Old Airport Rd

Town Center Mall

1800 ft

Casinos

Slots O' Fun

1800 ft

Restaurants

Sweet T's

1500 ft

Airport Road Next to the Texaco Station

Reviews and Ratings

Feedback from previous guests about their experience.

Willis

United States of America, March 2025

6.2/10

I had a mixed experience at The Lodgings Hotel Surestay Collection By Best Western. The price was reasonable, and the room was clean, but the service left much to be desired. The limited breakfast options and lack of timely cleaning really impacted my stay.

Rooms

6.0

The room was spacious and had a fridge and microwave, which was useful. However, I struggled to operate the TV and the phone didn’t work at all. Also, the promised daily cleaning happened sporadically, leaving us without enough towels or coffee.

Service

5.0

The front desk staff was mostly friendly, but they didn't provide timely assistance with the AC controls. I was disappointed with the communication overall, especially regarding the shuttle service and breakfast options.

Location

5.0

While the hotel is conveniently located near the airport, it’s far from the beaches and tourist areas. The surrounding environment felt a bit insecure with security grills and gates in place.

Dining

5.0

I didn’t eat breakfast there since it wasn’t included, and I found the menu prices a bit high. A dinner I had next door wasn’t particularly nice either.

Facilities

5.0

The main pool was clean and nice, but there were no towels available. The shuttle service to the airport was limited, and I was surprised by extra charges for printing documents.

Jake

United States of America, January 2025

5.6/10

My stay at The Lodgings Hotel was mostly enjoyable, with a clean and quiet atmosphere just a short distance from the airport. The staff was friendly and accommodating, which made for a pleasant experience. However, there were some issues regarding room cleaning and communication that detracted from the overall impression.

Rooms

6.0

The rooms were clean and spacious, equipped with a mid-size fridge and a microwave, which was convenient. However, the inconsistent cleaning and occasional lack of supplies like coffee and towels were disappointing.

Service

5.0

The staff was friendly overall, but there were communication gaps regarding room services and amenities like beach towels or functional equipment. Additionally, I faced unexpected charges for printing services that were not clearly disclosed.

Location

6.0

The hotel is conveniently located near the airport but quite far from the beaches and tourist attractions. The area doesn’t feel very touristy, which might be a downside for some, though I felt safe during my stay.

Dining

5.0

While I didn’t have breakfast at the adjacent restaurant, the option was available. The hotel itself didn't provide meals, but I appreciated the fresh local fish served nearby.

Facilities

5.0

The small pool and patio area were nice for a quick unwind, but some facilities like laundry and jacuzzi were out of service, which was frustrating. I also found it inconvenient that access to the pool required an access card.

William

United States of America, January 2025

6.4/10

I found The Lodgings Hotel to be a reasonable base for exploring Turks and Caicos, especially considering the lower cost compared to other options. The rooms were clean and equipped with key amenities like a fridge and microwave. but a few issues with customer service and maintenance did affect my experience. While I appreciated the proximity to the airport, the surrounding area felt less touristy, and the lack of resort amenities was noticeable.

Rooms

6.0

The room was large and clean upon arrival. though a few maintenance issues arose, like inconsistent cleaning and a showerhead that was uncomfortably powerful.

Service

5.0

The service was hit or miss. I experienced some slow check-in and issues with the staff's responsiveness. Overall, there were times when communication fell short, especially concerning amenities.

Location

6.0

Its location near the airport was convenient for my travel needs. but I definitely needed a rental car to get to the beaches, which were quite far away.

Dining

6.0

I didn't have breakfast at the restaurant next door since it wasn't included in my rate. but I did enjoy a dinner there that featured their famous seasoned fries.

Facilities

5.0

The hotel offers nice facilities like a laundry area and a well-maintained pool. though I was disappointed that I couldn't use the pool during checkout due to access card issues.

Robert

United States of America, December 2024

6.8/10

My stay at The Lodgings Hotel Surestay Collection By Best Western was a mixed experience. On one hand, my room was clean and the pool area was quite relaxing, making it easy to unwind. On the other hand, I did encounter issues with difficult customer service and some cleanliness concerns. Overall, I would consider returning, but I would be cautious based on my experiences.

Rooms

5.0

My room was large and appeared clean, but I noticed a terrible mildew smell and encountered cockroaches, which was disappointing.

Service

5.0

I experienced painfully slow check-in and unhelpful staff, particularly when I reported the cockroach issue.

Location

7.0

The hotel is conveniently located for airport access, which was a plus considering my travel plans.

Dining

5.0

I didn't experience dining at the hotel, but the facilities indicated there were options for grilling, which could be nice for future visits.

Facilities

5.0

The pool area was nice to relax in, but the overall maintenance and attentiveness could use some improvement, especially regarding the shuttle service.

Jamie

United States of America, December 2024

7.2/10

I had a mixed experience during my stay. While my room was clean and the airport shuttle services were helpful, the service from the front desk left a lot to be desired. The restaurant was closed when I needed it the most, and I faced significant issues with my shuttle arrangements.

Rooms

8.0

My room was clean and comfortable, which I truly appreciated.

Service

5.0

Unfortunately, the front desk staff was unhelpful, particularly when it came to my shuttle arrangements. I missed my flight due to their mismanagement.

Location

5.0

The hotel is located near the airport, but it feels quite isolated from other dining options.

Dining

5.0

I was disappointed that the restaurant was closed during my stay, leaving me with limited food options.

Facilities

6.0

The free shuttle services were a definite plus, though my experience with scheduling was frustrating.